I read a lot of return policies when I shop on the web. Usually, it translates to "Blah, blah, blah. Jump through these hoops." I have a better idea. Let's talk.
Contact me with the answers to these three questions to get the ball rolling:
- What item is it?
- What's the issue?
- How would you like this issue solved?
Sure, I could make up lots of rules and whatnot. Instead of making you jump through hoops or pick from a list of solutions that you're not crazy about, I would rather listen to and work with you to solve the issue.
I want you to be happy with everything you purchase from me.